The effect of organizational justice perception of bank personnel on their organizational commitment level

Abstract

The aim of this study is to examine the relationship between the organizational justice perceptions and organizational commitment of staff working in the banking sector, based on the assumption that positive organizational perception of justice will strengthen the organizational commitment. The universe of the study is consisted of personnel of public and of private bank in Düzce province center. The created questionnaire form was distributed to the personnel of public banks and private banks by hand. A total of 279 questionnaires were distributed to the staff of 23 bank branches. In the preliminary examination of the questionnaires, as there were incomplete information and all the statements were answered the same in some questionnaires, the the questionnaires in question were excluded from the evaluation. After these exclusions, 220 questionnaires were evaluated. The survey has 7 expression to determine the demographic features of bank personnel (Bank type, age, education, gender, marital status, and the duration of the position status), 20 Likert-type expressions to measure the perceptions of justice (1-Never 5-always), 18 Likert-type expressions to measure their level of expression and organizational commitment(1-Strongly disagree 5-strongly agree).