Evaluation of different materials used in furniture production with web mining methods

Abstract

The internet is a rich resource that is widely used today and contains useful information from many fields. On the other hand, web mining, is basically a field that helps to find information about consumers and consumers' market trends. Accurate and reliable information has become a critical issue for every industry. Companies can make more accurate decisions thanks to the meaningful information obtained by web mining techniques. In this study, comments about different furniture products on e-commerce web pages were obtained with Rapidminer software. The data obtained about furniture made of wood and metal materials were evaluated by web mining. For this purpose, desk, library and chair furniture, which are widely used in daily life, were chosen. Word clouds were created by web and text mining separately for all furniture types. In this way, the keywords in the comments on the furniture product were visualized. According to the results of the study, the comments about "durability" in wooden chairs and "sitting" in metal chairs came to the fore. While the word “beautiful” stood out in wooden and metal desks, the keywords “easy” in wooden libraries, “office” and “packaging” in metal libraries. © 2025 Elsevier B.V., All rights reserved.