The impact of reengineering and information management practices on innovation capability and sustainable competitive advantage

Abstract

In the context of Turkey, this study looks to understand how reengineering and information management practices can affect a firm's innovation capability and sustainable competitive advantage. Sustainable competitive advantage can be gained in situations that can't be applied simultaneously by competitors and cannot be copied by them, and at the same time, the capability to continuously transform new products/services, and processes and systems is indicative of innovation capability. Additionally, if successful in reengineering and information management, it can be successful in competition and innovation. Three hundred fifty three white-collar workers at energy companies are the sample of the study. Single and multiple linear regression analysis were performed for testing of the hypotheses. The findings showed that reengineering and information management have a positive impact on both sustainable competitive advantage and innovation capability.