Service Failures and Recovery in Tourism and Hospitality: A Practical Manual

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dc.contributor.authorKarakaş, Ayhan
dc.contributor.authorKarakaş, Ayhan
dc.date.accessioned2025-10-18T10:02:35Z
dc.date.created2019
dc.date.issued2019
dc.departmentFakülteler, İktisadi ve İdari Bilimler Fakültesi, Turizm İşletmeciliği Bölümü
dc.description.abstract[Abstract not Available]
dc.identifier.endpage160
dc.identifier.issn1994-7658
dc.identifier.issn1314-0817
dc.identifier.startpage158
dc.identifier.urihttps://hdl.handle.net/11772/20687
dc.identifier.volume21
dc.identifier.wosWOS:000462363400016
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherVarna Univ Management-Vum
dc.relation.ispartofEuropean Journal of Tourism Research
dc.relation.publicationcategoryDiğer
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzWoS_20251016
dc.subject[No Keywords]
dc.titleService Failures and Recovery in Tourism and Hospitality: A Practical Manual
dc.typeBook Review
dspace.entity.typePublication
relation.isAuthorOfPublication8a9bba35-dd30-4801-b73a-fc540cdff3f1
relation.isAuthorOfPublication.latestForDiscovery8a9bba35-dd30-4801-b73a-fc540cdff3f1

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