Service Failures and Recovery in Tourism and Hospitality: A Practical Manual
| dc.contributor.author | Ayhan Karakas | |
| dc.date.accessioned | 2023-02-10T12:57:36Z | |
| dc.date.available | 2023-02-10T12:57:36Z | |
| dc.date.issued | 2019 | |
| dc.identifier | 0 | |
| dc.identifier.issn | 1314-0817 | |
| dc.identifier.uri | https://dx.doi.org/0 | |
| dc.identifier.uri | http://hdl.handle.net/11772/12784 | |
| dc.source | EUROPEAN JOURNAL OF TOURISM RESEARCH | |
| dc.subject | - | |
| dc.title | Service Failures and Recovery in Tourism and Hospitality: A Practical Manual | |
| dc.type | Book Review | |
| dc.identifier.volume | 21 | |
| dc.identifier.issue | 0 |
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