Service failures and recovery in tourism and hospitality
| dc.contributor.author | Karakaş, Ayhan | |
| dc.date.accessioned | 2020-01-16T06:00:43Z | |
| dc.date.available | 2020-01-16T06:00:43Z | |
| dc.date.issued | 2019-03 | |
| dc.identifier.issn | 1314-0817 | |
| dc.identifier.uri | http://hdl.handle.net/11772/2323 | |
| dc.description.abstract | This book consists of four parts and 14 chapters, with contributions from 26 authors. Considering the distribution of the authors’ countries, the study is carried out through international participation. | en_US |
| dc.language.iso | eng | en_US |
| dc.publisher | CABI Publishing | en_US |
| dc.rights | info:eu-repo/semantics/openAccess | en_US |
| dc.subject | Turizm | en_US |
| dc.subject | Tourism | en_US |
| dc.title | Service failures and recovery in tourism and hospitality | en_US |
| dc.type | review | en_US |
| dc.type | other | en_US |
| dc.relation.journal | European Journal of Tourism Research | en_US |
| dc.contributor.authorID | 155772 | en_US |
| dc.identifier.startpage | 158 | en_US |
| dc.identifier.endpage | 160 | en_US |
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Turizm İşletmeciliği Bölümü Diğer Yayınlar Koleksiyonu [29]
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