Service failures and recovery in tourism and hospitality

Karakaş, Ayhan

dc.contributor.author	Karakaş, Ayhan
dc.date.accessioned	2020-01-16T06:00:43Z
dc.date.available	2020-01-16T06:00:43Z
dc.date.issued	2019-03
dc.identifier.issn	1314-0817
dc.identifier.uri	http://hdl.handle.net/11772/2323
dc.description.abstract	This book consists of four parts and 14 chapters, with contributions from 26 authors. Considering the distribution of the authors’ countries, the study is carried out through international participation.	en_US
dc.language.iso	eng	en_US
dc.publisher	CABI Publishing	en_US
dc.rights	info:eu-repo/semantics/openAccess	en_US
dc.subject	Turizm	en_US
dc.subject	Tourism	en_US
dc.title	Service failures and recovery in tourism and hospitality	en_US
dc.type	review	en_US
dc.type	other	en_US
dc.relation.journal	European Journal of Tourism Research	en_US
dc.contributor.authorID	155772	en_US
dc.identifier.startpage	158	en_US
dc.identifier.endpage	160	en_US