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The relation between work stress, work-family life conflict and worker performance: a research study on hospitality employees
(European Journal of Tourism Research, 2019-03)One of the issues that has an impact on the business world is the relationship between employees’ work and family life. This study investigates the relationship among work–family conflict, family–work conflict, and work ... -
Service failures and recovery in tourism and hospitality
(CABI Publishing, 2019-03)This book consists of four parts and 14 chapters, with contributions from 26 authors. Considering the distribution of the authors’ countries, the study is carried out through international participation.
