Service failures and recovery in tourism and hospitality
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Yayıncı
CABI Publishing
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
This book consists of four parts and 14 chapters, with contributions from 26 authors. Considering the distribution of the authors’ countries, the study is carried out through international participation.
Açıklama
Anahtar Kelimeler
Turizm, Tourism
Kaynak
European Journal of Tourism Research
