Service failures and recovery in tourism and hospitality

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dc.contributor.authorKarakaş, Ayhan
dc.contributor.authorKarakaş, Ayhan
dc.date.accessioned2020-01-16T06:00:43Z
dc.date.available2020-01-16T06:00:43Z
dc.date.created2019
dc.date.issued2019
dc.date.issuedyyyymmdd2019-03
dc.departmentFakülteler, İktisadi ve İdari Bilimler Fakültesi, Turizm İşletmeciliği Bölümü
dc.description.abstractThis book consists of four parts and 14 chapters, with contributions from 26 authors. Considering the distribution of the authors’ countries, the study is carried out through international participation.
dc.identifier.endpage160
dc.identifier.issn1314-0817
dc.identifier.orcid155772
dc.identifier.startpage158
dc.identifier.urihttps://hdl.handle.net/11772/2323
dc.language.isoen
dc.publisherCABI Publishing
dc.relation.ispartofEuropean Journal of Tourism Research
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectTurizm
dc.subjectTourism
dc.titleService failures and recovery in tourism and hospitality
dc.typeReview Article
dspace.entity.typePublication
relation.isAuthorOfPublication8a9bba35-dd30-4801-b73a-fc540cdff3f1
relation.isAuthorOfPublication.latestForDiscovery8a9bba35-dd30-4801-b73a-fc540cdff3f1

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